Privacy Policy
Effective Date: 8/18/2025
DH2 Chauffeured Transportation (“DH2,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://dh2limo.com, use our services, or communicate with us.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of personal information:
-
Contact Information: Name, phone number, email address, billing and mailing address.
-
Reservation & Service Details: Pickup/drop-off locations, travel dates/times, passenger names.
-
Payment Information: Credit/debit card details and billing information (processed securely via third-party providers).
-
Communications: Information you provide when you contact us by phone, email, text message, or online forms.
-
Technical Information: IP address, browser type, operating system, cookies, and browsing behavior on our website.
2. How We Use Your Information
We use personal information for the following purposes:
-
To process reservations, payments, and service requests.
-
To communicate with you regarding your bookings, updates, or inquiries.
-
To send service-related notifications, including confirmations, reminders, and support.
-
To provide text messaging services through RingCentral (with your consent).
-
To improve our website, services, and customer experience.
-
To comply with legal, regulatory, or safety requirements.
3. Sharing Your Information
We do not sell your personal information. We may share your information in the following limited circumstances:
-
Service Providers: With trusted vendors who perform services on our behalf (e.g., payment processors, IT providers).
-
Legal Requirements: If required by law, court order, or regulatory authorities.
-
Business Transfers: In the event of a merger, acquisition, or transfer of assets.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and improve our services. You can control cookie settings through your browser.
5. Text Messaging & Communications
By providing your mobile number, you consent to receive text messages related to reservations, service updates, and customer communications. Standard carrier rates may apply. You may opt out at any time by replying STOP.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. While we strive to protect your personal data, no method of transmission over the internet is 100% secure.
7. Your Privacy Rights
Depending on your state of residence, including New York, you may have rights to:
-
Request access to the personal information we hold about you.
-
Request corrections or updates to your information.
-
Request deletion of your personal information, subject to legal or contractual obligations.
-
Opt out of marketing communications at any time.
To exercise your rights, please contact us at info@dh2limo.com or (718) 928-9966.
8. Data Retention
We retain personal information only as long as necessary to provide our services, comply with legal requirements, and resolve disputes.
9. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the effective date noted above.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
DH2 Chauffeured Transportation
79 North Boundary Road, Building 79 JFK, Suite 205
Jamaica, NY 11430
Phone: (718) 928-9966
Email: info@dh2limo.com
Website: http://www.dh2limo.com